COVID-19 Update

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Radiology Solutions mask and gloves

Radiology Imaging Solutions’ employees are designated as Critical Infrastructure Workers based upon Executive Order 2020-21 (COVID-19). The healthcare services, which we supply, are critical in maintaining the effectiveness of the healthcare facilities that we service. 

During this concerning time, Radiology Imaging Solutions’ top priority is the safety and well-being of our customers, employees and their families. We are committed to leading the industry toward better health care through expert service, sales and technical support since 1987. Our goal is to exceed your expectations every day- including during a global pandemic. 

We are taking precautionary measures for the health and safety of our customers and our employees. We have instituted a protection plan to ensure that health and safety protocols are being followed. 

Radiology Imaging Solutions' employee
  1. Each Service Engineer will wear a mask upon entering your facility.  
  1. Each Service Engineer will wear gloves if the nature of their service requires contact to equipment that is routinely exposed to patients.  
  1. We make sure that our equipment is thoroughly cleaned before we leave a facility to stop the potential spread of disease.  
  1. We are meeting daily to discuss the COVID – 10 situation and how/if we need to make necessary changes.  

As part of our precautionary measures we have decided that all onsite sales activity will be suspended until further notice. New and continuing sales activity will be performed by either email or phone conversations. To email the Sales Team, email [email protected].  

When experiencing minor problems, we can fix your system remotely! In today’s environment of Digital Imaging, most systems are Computer based and have access to the facility’s network. Provided that the system has internet access, our team of professionals can remotely service some of your equipment’s minor issues, sometimes saving hours of downtime waiting for the engineer to arrive on site, or as of recently, limited personnel due to COVID – 19. Most issues can be handled over the phone or a “5 Minute Fix” remotely. To receive remote support, please call or text Randy Robinson at 616-970-5442 or email Randy at: [email protected]. Our Technical Support Specialists are available 24 hours a day 7 days a week. If we need to come to your facility, we’ll arrange for the closest and most knowledgeable engineer to be dispatched to your location.  

During this quarantine time, we are offering to do scheduled preventative maintenance and delay the billing for 90 days.  

We are pleased to announce the availability of Face Shields and Hand Sanitizer! We are currently taking orders. You may either have the products shipped directly to your facility or you may pick up your order at Radiology Imaging Solutions – 2600 Miller Ave, Grand Rapids, MI 49544. Please email the Sales Team at [email protected] to place your order.  

The face shield is an Open Source Face Shield V2. It has three parts: a 13” elastic headband; 1” foam that rests on the forehead and glued to a cutout clear shield which is 9” x 13”. The face shield is designed to be disposable.  

Per the CDC’s website: “When No Face Masks are available, Options Include: Use a face shield that covers the entire front (that extends to the chin or below) and sides of the face with no face mask. Homemade masks should ideally be used in combination with a face shield that covers the entire front (that extends to the chin or below) and sides of the face”.  

The face shields will be sold for $4.75 per face shield plus shipping. Each case contains 336 face shields. There is a minimum purchase of 50 face shields. Any order less than 1 case (336 face shields) will be sold for $5 per face shield plus shipping. Volume discounts are available.

Hand Sanitizer measures

Wonderland Distilling is making hand sanitizer at their distillery and distributing the product through Radiology Imaging Solutions. Wonderland Distilling is located in Muskegon Michigan. Made from the desire for adventure, appreciative of all the splendid lands and waters surrounding, it embodies the passion to live a life untethered.  

The hand sanitizer will be sold for $35 per gallon plus shipping. The gallon containers can also be used with the topper that pumps the sanitizer on your hand (these pumps are unavailable for purchase however you may be able to use a previous pump your facility or person owns/owned) or refill your own containers. The hand sanitizer is in liquid form and performs best in a spray bottle. Please email the Sales Team at [email protected] to place your order.  

If you have any questions please reach out. Thank you and we hope you continue to stay safe.

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